Plumbing Emergency: What to Do When a Pipe Bursts on Your Property

A burst pipe is one of the most alarming plumbing emergencies you can encounter. Whether it's a residential property or a commercial building, a sudden pipe rupture can unleash gallons of water in minutes, soaking walls, floors, furniture, and even electrical systems. Water damage can escalate quickly, leading to expensive repairs, mold growth, and property loss. Acting fast and knowing the right steps to take can make all the difference between a minor inconvenience and a major disaster.

Below is a quick guide to handling a burst pipe emergency, and why Parson Plumbing and Drains is the go to for 24/7 emergency plumbing services in Columbus.

Step 1: Shut Off the Water Immediately

The first and most critical step is to stop the water at its source. Locate your home or building’s main water shut-off valve and turn it off right away. This valve is typically found in the basement, near the water meter, or in a utility area. If you don’t know where yours is, take time to locate it now, before an emergency arises. For businesses, consider labeling the valve and informing your team so they can act quickly if a pipe bursts.

Step 2: Turn Off Electricity in Affected Areas

If water is leaking near electrical outlets, lighting, or appliances, immediately switch off the power to that section of the property at the circuit breaker. This will help prevent electrical shock, fires, or further equipment damage. Never enter a flooded area unless you’re sure the power has been safely disconnected.

Step 3: Drain Faucets and Relieve Pipe Pressure

Once the water supply has been turned off, open all your cold-water faucets to drain the remaining water from the system. Flush toilets as well to help empty the lines. This reduces pressure in the pipes and minimizes the risk of additional leaks or bursts.

Step 4: Protect Valuables and Contain the Water

If it’s safe to do so, move furniture, electronics, and valuables out of the affected area. Use towels, buckets, or a wet/dry vacuum to contain the spread of water. Preventing further damage during these early moments can significantly cut down on repair costs later.

Step 5: Document the Damage Thoroughly

Take clear photos and videos of the affected areas, including the pipe itself, water-damaged materials, and any items that may need to be repaired or replaced. These records will be invaluable if you need to file a claim with your homeowners or business insurance provider. Don’t discard damaged items until the insurance adjuster has reviewed the claim.

Step 6: Call Parson Plumbing and Drains

Once the immediate danger is under control, it’s time to call in the professionals. Parson Plumbing and Drains is ready to respond to plumbing emergencies fast. We have the experience, tools, and training to assess the issue, repair or replace damaged pipes, and help you restore your home or business with confidence. From small residential fixes to large-scale commercial plumbing failures, we’ve seen it all, and we’re ready to help.

Fast Service When You Need It – Emergency Plumbing in Columbus

When every second counts, Parson Plumbing and Drains is here to help. We prioritize emergency calls and dispatch trained technicians quickly to your location. Our team arrives fully equipped to assess the situation and begin repairs immediately. We don’t just fix the problem, we help you understand what caused it, how to prevent it in the future, and what steps to take next to recover.

We serve homeowners and businesses throughout Columbus and Central Ohio with a reputation built on fast response times, clear communication, and quality workmanship. Our team knows how stressful a burst pipe can be, and we’re committed to making the repair process as smooth and worry-free as possible.

If you find yourself facing a plumbing emergency, don’t panic—contact Parson Plumbing and Drains. Fast, friendly, and professional service is just one phone call away.